
FAQs
Can I Return or Exchange My Order?
Parcel Inspection Upon Delivery
Please check your parcel in front of the delivery agent before accepting it. Once the delivery agent leaves, we cannot accept claims for missing, wrong, or damaged items.
Return Delivery Charge
If you return a product for personal reasons, such as a size change or change of mind, you must pay the return delivery charge.
If the return is due to our mistake, such as a wrong, damaged, defective, or missing item, we will cover the return delivery charge.
By accepting the parcel and allowing the delivery agent to leave, you confirm that the order was received in good condition.
For full returns policy & information visit our returns policy page.
When Will My Order Be Delivered?
We deliver all orders across Bangladesh through trusted courier partners such as Pathao Courier. Delivery usually takes
inside Dhaka: 1 to 3 business days
outside Dhaka: 2 to 5 business days
depending on your location. Once your order is shipped, you'll receive a tracking update so you can follow its delivery status. Please note that delivery times may be slightly longer during public holidays or special campaigns.
Are Your Clothes Safe and Comfortable for Children?
What's the Best Way to Contact You?
Contact Us
We'd love to hear from you!
Customer Support
- 📞 Phone: +880 1560-016740
- 📧 Email: kidoriaclothing@gmail.com
- 📍 Address: Rayerbagh, Plot - 21 Ward -59, Block-A Meraj Nagar Kadamtali Dhaka 1236
Business Hours
- Saturday – Thursday: 10:00 AM – 8:00 PM
- Friday: Closed
You can also reach us through our official Facebook page or send us a message on WhatsApp for quick assistance.
Customer Reviews
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